CJA10 - Local Users & Security

Role: Clinic Nurse / Nurse-in-Charge

Purpose: Manage staff login accounts on the clinic tablet to ensure users can continue working even when the internet connection is unavailable.

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The Local Users function allows clinics to create and manage user accounts that are stored directly on the tablet device. These accounts provide secure access when the network is offline and are essential for business continuity.

Local users differ from central (web) users:

• Local Users = accounts stored on the tablet; used for offline access.

• Central Users = accounts managed in the web portal; require internet connectivity.

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🧭 Navigation

1. From the sidebar, select System → Local Users.

2. Review the list of users registered on this device.

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📋 Viewing Local Users

• Displays all accounts stored on the tablet.

• Columns: User Name, Last Login, Lockout, Updated By, and Actions.

• Use Search to find a specific user.

• Toggle Show Deleted to view removed accounts.

➕ Creating a New Local User

1. Tap Create.

2. Enter a Username (must be unique).

3. Assign Role(s):

   • CLINICAL_STAFF – regular user access

   • LOCAL_ADMINISTRATORS – manage other users

4. Set a Password and confirm it.

   • Option: check “User must change password on next login”

5. Enter Given Name and Family Name.

6. Select the correct Facility.

7. If an admin, assign Managed Facilities.

8. Tap Save.

Missing required fields (Username, Password, Given Name, Family Name, Facility) will trigger an error.

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🔐 Locking / Unlocking a User

• Select the user → Lock.

• Locked users cannot log in until unlocked.

• Useful for temporary suspensions or security investigations.

🗑️ Deleting a User

• Select the user → Delete.

• The user moves to inactive status but can be seen again by enabling Show Deleted.

⚙️ Security Best Practices

• Review accounts monthly; remove inactive staff.

• Require users to change passwords regularly.

• Only assign Administrator rights to charge nurses or designated leads.

• Keep device PIN locked when unattended.

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🚫 Key Notes

Local User management is tablet-only. If opened from the web portal, the menu will display:

“Local user functions are disabled.”

• Tablets store accounts locally for offline access.

• The web portal connects to the central server and manages only Central Users.

• Password complexity rules apply to all local accounts.

• Charge nurses should verify and clean up accounts during monthly maintenance.

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🧩 Local Users vs Central Users

Feature	Local Users	Central Users
Created Where	Tablet (offline capable)	Web Admin Portal
Stored On	Device / Facility level	Central server
Offline Access	✅ Yes	❌ No
Scope	One device / facility	All facilities (system-wide)
Managed By	Local Administrator / Charge Nurse	EPI Manager / System Admin
Best Use Case	Business continuity in low-connectivity areas	Permanent staff with network access

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🧭 Summary

Use Local Users to keep your clinic operational when offline. Only the Clinic Nurse / Charge Nurse should create or modify accounts, ensuring proper security and data integrity.