Deleting a Device

Deleting a device can be done at any time

User Case

If a device is no longer in use, administrators can delete its record.

❗At any point, you can Undelete a device

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❌Deleting a Device

Deleting a Device ensures that unused or retired devices cannot attempt to connect or authenticate with the system.

What about the Users connected to a device

❗Deleting a device does not remove the users themselves

❌This removes device record and its ability to interact with the system.

🚧 To Delete a Device, follow the steps below:

1

Navigate to the Security->Devices view

Searching for Devices

Locate the Device in the Devices Table by: - 👀manually finding the record, or - 🔍using the search field (located in the top right-hand corner of the table)

2

Click the Delete button.

Deleting a User

‼️When a User account is deleted, it is not completed removed by the system.

🤔Think of delete as a soft-delete for the system

After...

a confirmation popup will appear.

3

Click the Ok button to confirm deleting the User.

After...

You should see the table record locked and the Delete button will begin animating

4

Confirm the User record no longer appears in the Users Table

In this Example...

‼️There is no results returned in the image above because we searched for the User account via the search field.

🔁Reactivating a Deleted Device

Sometimes, Administrators might need to reactivate a device that was recently deleted.

🚧 To reactivate a Device, follow the steps below:

1

Navigate to the Security->Devices view

2

Click the Show Deleted button in the top left corner of the table

3

Locate the Device in the Devices Table

Searching

Searching for a Device can be done by: - 👀manually finding the record, or - 🔍using the search field (located in the top right-hand corner of the table)

4

Next, click the Un-Delete button in the Actions column of the table record.

After...

After, a confirmation popup will be displayed

5

Click the Ok button to confirm reactivating the User Account