Deleting a User

Administrators can remove user accounts whenever necessary.

This ensures the system remains secure and that only authorized users have access.

❌Deleting a User

In some cases, User accounts might not be needed any more.

This happens because:

• ❌The person is no longer part of the organization

• 📅The User account has been expired and is no longer needed

• 😅The administrator accidently created too many accounts

❌Deleting a User Account

🚧 To remove a User account, follow the steps below:

1

Navigate to the Security->Users view

2

Locate the User in the Users Table

Searching for the User

Searching for a user can be done, by:

• 👀manually finding the record, or

• 🔍using the search field (top right-hand corner of the table).

3

Click the Delete button.

After, a confirmation popup will appear.

Deleting a User Account

‼️When a User account is deleted, it is not completely removed by the system.

• Think of delete as a soft-delete for the system

• The User can be reactivated later

4

Click the Ok button to confirm deleting the User.

After, you should see the table record locked and the Delete button will begin animating

5

Confirm the User record no longer appears in the Users Table

Note

There are no results returned in the image above because we searched for the User account via the search field.

🔁Reactivating a Deleted User Account

Sometimes, Administrators might need to reactivate an account that was recently deleted.

🚧 To reactivate a User Account, follow the steps below:

1

Navigate to the Security->Users view

2

Click the Show Deleted button in the top left corner of the table

3

Locate the User in the Users Table

Searching for the User

Searching for a user can be done, by:

• 👀manually finding the record, or

• 🔍using the search field (top right-hand corner of the table).

4

Click the Un-Delete button in the Actions column of the table record

After, a confirmation popup will appear.

5

Click the Ok button to confirm reactivating the User Account