System

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Purpose

The System module provides tools for managing the technical operations and settings of the Immunization Information System (IIS). It supports activities such as monitoring background processes, managing local users, checking synchronization health, and submitting issues — ensuring the IIS remains reliable and secure.

This module underpins all other parts of the system by maintaining data integrity, security, and performance across clinics and servers.

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Professional Standards

Use of the System module supports accountability, security, and reliability in national immunization systems.

• Data Security and Privacy – Ensures only authorized users access system settings and local data.

• Reliability and Continuity – Enables offline functionality, synchronization monitoring, and backups to prevent data loss.

• Accountability – Maintains detailed audit logs for oversight, compliance, and troubleshooting.

• Performance Management – Allows administrators to monitor background jobs and technical health for smooth operation.

• Role-Based Access Control (RBAC) – Protects sensitive tools by limiting configuration changes to trained personnel.

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Summary

The System module is where administrative and technical functions are managed. Access to these functions depends on the user’s role:

• Clinical Staff – can access Dashboard and Submit a Bug for basic monitoring and reporting.

• Clinical Managers / Supervisors – have additional access to Local Users, Configuration, Security, and Backups.

• Administrators / Technical Staff – manage Background Jobs, Probes, Logs, and advanced Network settings.

From this module, authorized users can:

• View system health and version status through the Dashboard

• Submit bug reports when an issue occurs

• Manage local user accounts for offline access

• Review security and facility settings

• Run diagnostic probes and background jobs

• Configure synchronization and network performance

For most frontline staff, this module is view-only. Configuration and management are handled by Clinic Managers and System Administrators to keep the IIS secure, stable, and compliant.

Role-Based Access:

• Clinical Staff: Dashboard, Submit a Bug

• Clinical Managers: Configuration, Security, Local Users, Backups

• System Administrators: All panels, including Background Jobs, Logs, Network

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Quick Navigation

Section	Description
Dashboard	View device version, performance, applets, and service status. (Visible to all clinical users)
Submit a Bug	Report issues directly to technical support. (Visible to all clinical users)
Local Users	Manage offline user accounts and permissions. (Clinic Manager role)
Configuration	Adjust synchronization, security, and facility settings. (Clinic Manager / Administrator)
Backups	Create encrypted backups of local data. (Clinic Manager / Administrator)
Logs	Review system-level operational logs for troubleshooting. (Clinic Manager / Administrator)
Audit Logs	View user activity for data quality and accountability. (Clinic Manager role)
Background Jobs	Review and schedule automated system jobs
Probes	Check memory and service performance metrics

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💡 **Tip for Clinical Users**

If you experience a system slowdown or notice missing data:

1. Open System → Dashboard to confirm the system is running normally.

2. If the issue persists, use Submit a Bug and describe what happened — the logs are attached automatically. Never include patient names or identifiers in bug reports.