Reset Password

💼In some cases, Users will need to reset their password.

This is needed if:

• ❓the user forgot their password and cannot recover their account

🚧To manually reset a User's password, please follow the steps below:

Prerequisites

Before following the steps below, ensure the following has already been done:

• follow the ✏️How to Edit a User steps, then

• follow the Editing a User steps

1

Click on the Reset Pwd button. After, a dialog window will display.

2

Click on the New Password input and enter a new password.

3

Click on the Confirm Password input and enter the same password used in step 2.

4

⭐(Optionally) If the user wants to change their password on the next login

• enable the option User must change password on next login by checking it.

User Must Change Password on Next Login

✅Checked

If checked:

• 🔐the new password used in step 2 and step 3 will be used as a temporary password for the User to regain access to the system.

• 🔏the User will enter and confirm a new password when they login and that will become their new password.

❌Unchecked

If unchecked:

• 🔐the password used in step 2 and step 3 will be used as the User's permanent password.

5

Click the Save button to proceed with Resetting the User's password.

After...

• the Reset password dialog window should close

• the Security Properties should update.

6

Verify that a notification of Password changes saved is displayed

Notification

The notification should appear in the top right-hand corner of the screen.